Governance Framework

Terms of Service & Loan Distribution

Last Updated: September 2026 • RBI Digital Lending Guidelines Compliant

1. Scope of Loan Distribution Services

LTS Finserve Pvt. Ltd. ("LTS Finserve", "We", "Us") operates as a premier loan distribution company and financial facilitator. We facilitate loan discovery, borrower pre-qualification, and seamless application placement across our network of 28+ RBI-registered banks and Non-Banking Financial Companies (NBFCs). LTS Finserve is a loan distributor and is not a direct deposit-taking financial institution or a bank.

2. Borrower Representation & Data Accuracy

By submitting financing parameters through our Enquiry Wizard or application forms, you certify that all information provided (including identity, employment, gross income, existing financial liabilities, and asset title declarations) is authentic, accurate, and up to date. Submission of false or misleading statements may lead to immediate disqualification by partner underwriting desks.

3. Soft Credit Assessment & Consent

Initial eligibility evaluations conducted via LTS Finserve perform a soft credit inquiry through authorized bureau partners. Soft inquiries do NOT impact your CIBIL or Experian credit score. Formal hard bureau inquiries are only initiated when you explicitly choose a lender and sign formal bank loan application documentation.

4. Fee Transparency & Zero Consultation Charge

LTS Finserve does NOT charge borrowers any upfront consultation or application fees for loan discovery. All applicable lender processing fees, stamp duty charges, legal search costs, and valuation fees are disclosed in a standardized Key Fact Statement (KFS) generated by the sanctioning lender prior to loan agreement signing.

5. Underwriting Discretion & Sanction

Final loan approval, interest rate spreads, tenure assignment, processing charges, and disbursal timelines remain under the sole discretion of the respective partner bank or NBFC credit underwriting committee based on their internal risk scoring models and credit policies.

6. Limitation of Liability & Contact

LTS Finserve shall not be liable for any indirect, special, or consequential damages arising from loan rejection or bank processing delays beyond our operational control. For queries regarding these terms, contact our team at contact@ltsfinserve.com.